What is the most trusted specialty home store brand in 2022?

America's Most Trusted® SPECIALTY HOME STORE

This year, in the Lifestory Research 2022 America's Most Trusted® Specialty Home Store Study, we discovered that Home Depot is the most trusted brand.  Home Depot received the best reviews and trust ratings among the most popular specialty home store brands as judged by consumers.  As America's Most Trusted specialty home store, Home Depot obtained a Net Trust Quotient Score of 113.9 and earned the 5 Star Trust Rating. So what are the best specialty home store brands?  The America's Most Trusted 2022 Specialty Home Store Study answers this question clearly.

The 2022 ranking is based on 6,705 opinions of people surveyed between January and December in the United States.  Brands included in the final ranking were nationally recognized by people familiar with specialty home store brands. To be considered, brands needed to receive enough survey responses to achieve a 95% confidence level with no more than a 3% margin of error.  If a brand had a low brand awareness and did not have enough brand judgments, these brands were excluded from the brand rankings.

Trust is measured with the Lifestory Research Net Trust Quotient Score, in which consumers evaluate each specialty home store brand. The trust score is formulated based on how thousands of people evaluate brands in the study. Study participants' responses are classified and defined by three levels of consumer trust: Trust Advocates, Trust Neutral, and Trust Antagonists. A Trust Advocate expresses significant trust in a brand, whereas a Trust Antagonist vocalizes distrust in a brand 

Top 9 Specialty Home Store Brands Ranked  – 2022 America's Most Trusted Study

  1. Home Depot

  2. Lowes

  3. Best Buy

  4. Ace Hardware

  5. Target

  6. Costco

  7. Bed Bath & Beyond

  8. Sams Club

  9. Walmart

No promotional use or advertising can be made of America's Most Trusted® survey results without the express prior written consent of Lifestory Research. Contact Us for more information.

 

An index score of 100 is average for all specialty home store brands included in the study. A top #1 rank represents the specialty home store brand that generated the top Net Trust Quotient Score within the product category. To learn more about how we perform this study, we recommend reading the survey methodology page and the frequently asked questions.

WHAT ARE THE MOST TRUSTED BRANDS IN AMERICA?

The most recognized specialty home store brands are among the nationally-ranked brands evaluated in the study. This approach provides insight into how brands are seen within the specialty home store product category in which they operate and examine brands across industries. Details of the approach used in the research program can be found on the survey methodology page.  Additional insights and questions answered can be found in our press releases or the frequently asked questions

The America's Most Trusted® Study calculates the trust people have across 50 product categories from Home Builders to HVAC Systems to Tools to Kitchen Appliances. People taking the survey are asked their opinions of trust, quality, word-of-mouth, the likelihood of recommending to others, and several other brand equity questions.  The Lifestory Research America's Most Trusted® Study rankings are based on the Net Trust Index Quotient Score of specialty home store brands. Scores are standardized across more than 500 brands and product segments included in the study and then rank-ordered within each product segment. 

The Lifestory Research America's Most Trusted® Specialty Home Store Study explores shopper perceptions of specialty home store brands and examines how each shopping event and brand encounter impacts customers' overall value perceptions. In addition, the study examines shopper reviews, net promoter ratings, quality reviews, purchase intent, and a variety of other metrics. The study also identifies critical service standards that drive higher customer experiences and the bottom line. 

The specialty home store study investigates several essential questions, including What are the best specialty home store brands? Which brands of specialty home stores do people recommend? Which specialty home store brand can you trust? What is the quality of different specialty home store brands?


WHAT IS THE BEST SPECIALTY HOME STORE?

To determine the Lifestory Research 2022 America's Most Trusted® Specialty Home Store, the trust ratings for the most recognized brands were examined.  The specialty home store brands that were most recognized in the study were Home Depot, Lowes, Best Buy, Ace Hardware, Target, Costco, Bed Bath & Beyond, Sams Club, and Walmart. 

Want to see all of the brands included in the 2022 America's Most Trusted® Study?  You can find a complete list of the 2022 Brands on this website.

People taking the survey provide their opinions and experiences with those brands they have considered when considering a purchase.  If people have the knowledge and a view of a specialty home store brand, they are then asked questions that range from specialty home store trust to brand reputation to specialty home store quality.  Lifestory Research uses this consumer insight to assist brands seeking to understand consumer opinions, impact sales performance, and strengthen brand equity. 

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Lifestory Research America's Most Trusted® Study results are based on survey responses and should not be considered legal or financial advice. Your experiences may vary.  For details, see our Terms of Use and Legal Notices on the Lifestory Research website.

No promotional use or advertising can be made of America's Most Trusted® survey results without the express prior written consent of Lifestory Research.

America's Most Trusted® is a registered trademark of Lifestory with all rights reserved.