What is the most trusted moving company in 2022?
America's Most Trusted® MOVING COMPANY
This year, in the Lifestory Research 2022 America's Most Trusted® Moving Company Study, we discovered that Mayflower is the most trusted brand. Mayflower received the best reviews and trust ratings among the most popular moving company brands as judged by consumers. As America's Most Trusted moving company, Mayflower obtained a Net Trust Quotient Score of 98.8 and earned the 5 Star Trust Rating among people actively shopping for a moving company. What are the best moving company brands? The America's Most Trusted 2022 Moving Company Study answers this question.
The annual study examines trust among customers actively shopping for a moving company. The 2022 ranking is based on 36,888 opinions of people surveyed between January and December in the United States. Brands included in the final ranking were nationally recognized by people actively shopping for a moving company. To be considered, brands needed to receive enough survey responses to achieve a 95% confidence level with no more than a 3% margin of error.
Top 10 Moving Company Brands Ranked – 2022 America's Most Trusted Study
Mayflower
United Van Lines
North American Van Lines
ABF U-Pack
Arpin Van Lines
Allied Van Lines
Wheaton Van Lines
Atlas Van Lines
Graebel Van Lines
Bekins Van Lines
No promotional use or advertising of America's Most Trusted® survey results are allowed without the express prior written consent of Lifestory Research. Contact Us for more information.
The Lifestory Research America's Most Trusted® Study rankings are based on the Net Trust Index Quotient Score of moving company brands. Scores are standardized across more than 500 brands and product segments included in the study and then rank-ordered within each product segment.
A top #1 rank represents the moving company brand that generated the highest Net Trust Quotient Score within the product category. To learn more about how we perform this study, we recommend reading the survey methodology page and the frequently asked questions.
The most recognized moving company brands are among the nationally-ranked brands evaluated in the study. This approach provides insight into how brands are seen within the moving company product category in which they operate and examine brands across industries. If a brand had a low brand awareness, these brands were excluded from the brand rankings.
Details of the method used in the research program can be found on the survey methodology page. Additional insights and questions answered can be seen in our press releases or the frequently asked questions.
Trust is measured with the Lifestory Research Net Trust Quotient Score in each moving company brand. The trust score is formulated based on how thousands of people evaluate brands in the study. Study participants are classified and defined by three levels of consumer trust: Trust Advocates, Trust Neutral, and Trust Antagonists. A Trust Advocate expresses significant trust in a brand, whereas a Trust Antagonist vocalizes distrust.
WHAT ARE THE MOST TRUSTED BRANDS IN AMERICA?
The America's Most Trusted® Study calculates people's trust across 50 product categories from Home Builders to HVAC Systems to Tools to Kitchen Appliances. People taking the survey are asked their opinions of trust, quality, word-of-mouth, the likelihood of recommending to others, and several other brand equity questions. The data collected across more than 500 brands provides keen insight into how trust plays a role in people's impressions of the most popular brands in the marketplace.
The Lifestory Research America's Most Trusted® Moving Company Study explores shopper perceptions of moving companies and examines how each shopping event and brand encounter impacts customers' overall value perceptions of the moving company brand. In addition, the study addresses moving company shopper reviews and summarizes net promoter, quality reviews, purchase intent, and a variety of other metrics. The study also identifies critical service standards that drive higher customer experiences and the bottom line.
The moving company study investigates the questions asked when people are shopping. For example, what are the best moving company brands? Which moving company’s do people recommend? Which moving company brand can you trust? What is the quality of different moving company brands?
If people have the knowledge and an opinion of a moving company brand, they are asked questions that range from moving company trust to moving company brand reputation to moving company quality. Lifestory Research uses this consumer insight to assist brands seeking to understand consumer opinions, impact sales performance, and strengthen brand equity.
Find a complete list of the 2022 Brands in this year's study. Brands in the national ranking of moving companies were Mayflower, United Van Lines, North American Van Lines, ABF U-Pack, Arpin Van Lines, Allied Van Lines, Wheaton Van Lines, Atlas Van Lines, Graebel Van Lines, and Bekins Van Lines.
WHAT IS THE AMERICA'S MOST TRUSTED STUDY?
Brands that understand how people view them are consistently found to win the battle for market share and capture the enduring condition of trust. America's Most Trusted® is a consumer-based research program based on thousands of people's opinions actively shopping for products. To identify America's Most Trusted®, Lifestory Research conducts an ongoing annual survey in which people anonymously assess the trust they have in brands they encounter during their active search for specific products. Lifestory Research surveys people with well-established social science research practices that seek to adhere to the highest quality standards of consumer insight.
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Lifestory Research America's Most Trusted® Study results are based on survey responses and should not be considered legal or financial advice. Your experiences may vary. See our Terms of Use and Legal Notices on the Lifestory Research website for details.
No promotional use or advertising can be made of America's Most Trusted® survey results without the express prior written consent of Lifestory Research.
America's Most Trusted® is a registered trademark of Lifestory with all rights reserved.
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