RANKED: 2024 AMERICA’S MOST TRUSTED SMART THERMOSTAT BRAND
What are the Best Smart Thermostat Brands
Smart thermostats are advanced devices designed to optimize and automate home and businesses' heating, ventilation, and air conditioning (HVAC) systems. Unlike traditional thermostats, smart thermostats have sensors, Wi-Fi connectivity, and intelligent algorithms that allow users to remotely control and program their HVAC systems through a smartphone, tablet, or computer. By providing real-time data and allowing for remote control, smart thermostats empower users to take a more proactive approach to managing their energy consumption, reducing their environmental footprint, and ultimately saving on utility bills. They represent a significant advancement in home automation and energy efficiency technology. What is the best smart thermostat for your home? What smart thermostat brand is trusted the most?
The 2024 America’s Most Trusted Study
Inaugurated more than a decade ago, America's Most Trusted® has been pivotal in aiding brands to grasp the sway of trust on consumer purchasing decisions. Acknowledging the paramount importance of consumer trust is a hallmark of prosperous brands. With annual updates released each January, this study has solidified its standing as the authoritative measure of brand trust.
Trust building is necessary to ensure smart thermostat customers' return or repeat purchases. A brand's reputation is determined by customers' confidence in the company's ability to deliver its promises. Consumers who trust a smart thermostat brand have a greater propensity to purchase and recommend it to others. Brand trust also contributes to customer loyalty, as they are more likely to remain loyal to the smart thermostat brand they trust.
Throughout the study's history, Lifestory Research has shared the most recent results in January of the year. As part of this research program, Lifestory Research conducts over 75 product studies each year, surveying thousands of people about their perceptions and experiences with different brands. In this study, Net Trust Quotient Scores assess how much people trust specific brands while purchasing certain products.
Net Trust Quotient Scores (NTQS) are used to determine whether a product meets customer expectations compared to competing brands within a specific product category by assessing the level of trust customers hold for a particular brand within a particular product category. With this trust metric, consumer-driven insights are provided using social and opinion science research practices that adhere to the highest standards of consumer research.
What are the top smart thermostat brands people trust the most? To answer this question, the top smart thermostat brands were rated in the America’s Most Trusted Study. The study aims to identify the smart thermostat brands people trust the most by asking them to rate each brand within the product category.
2024 America’s Most Trusted Smart Thermostat
The Lifestory Research 2024 America’s Most Trusted® Smart Thermostat Study found Honeywell to be the most trusted brand among people considering the purchase of a smart thermostat. The Lifestory Research 2024 America’s Most Trusted® Smart Thermostat ranking is based on 4,475 opinions of people surveyed in the United States over the last 12 months.
With a Net Trust Quotient Score of 112.4, Honeywell had the highest trust rating among the most popular smart thermostat brands. The most trusted smart thermostat brands were Honeywell, Trane, Nest, Carrier, Lennox, Ecobee, Lux, GLAS, and Emerson Sensi. Brands included in the final ranking were nationally recognized by people actively shopping for a smart thermostat.
Brands lacking recognition and sufficient consumer feedback were excluded from the smart thermostat rankings in line with established criteria. Inclusion necessitated a significant number of survey responses, resulting in a 95% confidence level with no more than a 3% margin of error. This rigorous standard ensures that the smart thermostat results are reliable and accurately reflect the opinions of the surveyed population regarding the brands under examination.
The top smart thermostat brands ranked in the 2024 America’s Most Trusted® smart thermostat study is listed below.
TOP 9 Ranked Smart Thermostats – 2024 Study
| 1 | Honeywell | 112.4 | ★★★★★ |
| 2 | Trane | 110.7 | ★★★★★ |
| 3 | Nest | 106.7 | ☆☆☆ |
| 4 | Carrier | 105.0 | ☆☆☆ |
| 5 | Lennox | 104.8 | ☆☆☆ |
| 6 | Ecobee | 101.3 | ☆☆ |
| 7 | Lux | 97.3 | ☆☆ |
| 8 | GLAS | 92.4 | ☆☆ |
| 9 | Emerson Sensi | 91.9 | ☆☆ |
No promotional use or advertising can be made of America's Most Trusted® survey results without the express prior written consent of Lifestory Research. America's Most Trusted® is a registered trademark of Lifestory with all rights reserved.
The America’s Most Trusted® study is an annual study examining brand trust across many product categories. Results for this product category and others from prior years of the study can be found here. Further details of the annual study are on the survey methodology page of this website. Additional insights and questions are answered in our frequently asked questions.
Lifestory Research America's Most Trusted® Study results are based on survey responses and should not be considered legal or financial advice. Your experiences may vary. For details, see our Terms of Use and Legal Notices on the Lifestory Research website.
Brands Ranked in Study
The Lifestory Research America’s Most Trusted® research study actively surveys smart thermostat shoppers throughout the year in the United States. The study is focused on measuring consumers' opinions of the most recognized smart thermostat brands in the market. In the study, consumers rate the quality of the smart thermostat brand, their likelihood of recommending the smart thermostat to others, how favorable they feel about the brand behind the smart thermostat, how they rate the reputation of the smart thermostat, and their trust in the smart thermostat brand.
Here, we provide information on the brands in the 2024 America’s Most Trusted® study. The brands are presented in the order they ranked in the 2024 America’s Most Trusted® study.
Honeywell:
Honeywell is a multinational conglomerate that produces a variety of commercial and consumer products, including thermostats. The company, headquartered in Charlotte, North Carolina, USA, was founded in 1906. Honeywell thermostats are known for their reliability and are used in both residential and commercial applications.Trane:
Trane Technologies is a global climate innovator that provides heating, ventilation, and air conditioning (HVAC) solutions, including thermostats. Headquartered in Swords, Dublin, Ireland, Trane has a long history, with roots dating back to 1885 when it was initially a family plumbing business in La Crosse, Wisconsin, USA.Nest:
Nest, now a brand under Google's parent company, Alphabet Inc., is known for its smart home products, including thermostats. Nest Labs, the company behind Nest, was founded in 2010 in Palo Alto, California. The Nest Learning Thermostat, introduced in 2011, gained acclaim for its innovative features and energy-saving capabilities.Carrier:
Carrier Corporation is a global provider of HVAC, refrigeration, and fire and security solutions, including smart thermostats. Founded in 1915, Carrier is headquartered in Palm Beach Gardens, Florida, USA. The company is known for contributing to modern air conditioning and heating technology.Lennox:
Lennox International Inc. is a global provider of climate control solutions, including HVAC systems and thermostats. Headquartered in Richardson, Texas, USA, Lennox was founded in 1895. The company offers a range of residential and commercial heating and cooling products.Ecobee:
Ecobee Inc. is a Canadian company specializing in smart home technology, particularly smart thermostats. Founded in 2007, Ecobee is headquartered in Toronto, Ontario, Canada. The company's smart thermostats are known for their advanced features, including room sensors and integration with voice-activated assistants.Lux:
Lux Products Corporation is a company that manufactures a variety of heating, cooling, and home comfort control products, including thermostats. Headquartered in Philadelphia, Pennsylvania, USA, Lux was founded in 1914. The company provides a range of thermostats for residential and commercial use.GLAS:
GLAS is a smart thermostat brand owned by Johnson Controls, a global diversified technology and multi-industrial leader. Headquartered in Cork, Ireland, Johnson Controls has operated for over 135 years. GLAS thermostats are known for their sleek design and integration of Microsoft's Cortana voice assistant.Emerson Sensi:
Emerson Sensi is a brand of smart thermostats produced by Emerson Electric Co., a global technology and engineering company. Founded in 1890, Emerson is headquartered in St. Louis, Missouri, USA. The Sensi line of thermostats is designed for residential use and is known for its ease of installation and compatibility with various HVAC systems.
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