WHAT IS AMERICA’S MOST TRUSTED SMART THERMOSTAT? 

2023 Best Smart Thermostat

Technology advancements have introduced a new era in using smart thermostats in homes.  Gone are the days when your HVAC system required a manual adjustment, today smart thermostats provide many features that provide ease and convenience.  Among the many benefits of smart thermostats, they provide a precise solution to energy conservation and manage energy costs.  These benefits are accessible anywhere with a computer, smartphone, or tablet.  What is the best smart thermostat for your home?  What smart thermostat brand is trusted the most?


2023 America’s Most Trusted Study

Founded more than a decade ago, Lifestory Research's America's Most Trusted® study examines how customers make decisions based on trust. This research seeks to provide consumer-driven data insights using social and opinion science research methods that adhere to the highest quality standards.

In more than 50 studies annually, we survey thousands of people about their perceptions and experiences with different brands. Once a year, we share insights into what consumers say are the most trusted brands. 

Brands and companies differentiate themselves through trust. In order for a company or a brand to succeed, it must focus on trust. Trust leads to profits, loyalty, positive word-of-mouth, and customer satisfaction. When customers trust a business, revenue rises, costs fall, and customer satisfaction soars.

The rankings are based on the Net Trust Index Quotient Score as defined by three levels of consumer trust: Trust Advocates, Trust Neutral, and Trust Antagonists.  A Trust Advocate expresses significant trust in a brand, whereas a Trust Antagonist vocalizes distrust.  A brand receiving the highest Net Trust Index Quotient Score is the most trusted brand among consumers within the product research study. See the survey methodology and frequently asked questions for details. 

What are the top smart thermostat brands people trust the most? 


2023 America’s Most Trusted Smart Thermostat

The Lifestory Research 2023 America’s Most Trusted® Smart Thermostat Study found Honeywell as the most trusted brand among people considering the purchase of a smart thermostat. With a Net Trust Quotient Score of 112.7, Honeywell had the highest trust rating among the most popular smart thermostat brands.  

The most trusted smart thermostat brands, in order, were Honeywell, Trane, Nest, Lennox, Carrier, Ecobee, Lux, Emerson Sensi, and GLAS. Honeywell received the best reviews and trust ratings among the most popular smart thermostat brands as judged by consumers. 

The Lifestory Research 2023 America’s Most Trusted® Smart Thermostat ranking is based on 3,626 opinions of people surveyed between January and December in the United States.  Brands included in the final ranking were nationally recognized by people actively shopping for a smart thermostat. Smart Thermostat trust reflects how people rank the quality of smart thermostats.  Trust is also critical in customer satisfaction ratings of smart thermostats.

If a smart thermostat brand had a low brand awareness and did not have enough brand judgments, these brands were excluded from the rankings.  For brands to qualify and be included in the national smart thermostat ratings, the number of survey responses needed to exceed a 95% confidence level with a margin of error less than 3%. 

Here we share the list of top smart thermostat brands ranked in the 2023 America’s Most Trusted® study.

TOP 9 Ranked Smart Thermostats – 2023 Study Ratings

1 Honeywell 112.7 ★★★★★
2 Trane 108.5 ★★★★★
3 Nest 105.5 ☆☆☆
4 Lennox 105.1 ☆☆☆
5 Carrier 104.3 ☆☆☆
6 Ecobee 99.4 ☆☆
7 Lux 96.6 ☆☆
8 Emerson Sensi 90.7 ☆☆
9 GLAS 86.9 ☆☆

 

No promotional use or advertising can be made of America's Most Trusted® survey results without the express prior written consent of Lifestory Research

Results for prior years of the America’s Most Trusted® study can be found here.

Lifestory Research America's Most Trusted® Study results are based on survey responses and should not be considered legal or financial advice. Your experiences may vary.  For details, see our Terms of Use and Legal Notices on the Lifestory Research website.

America's Most Trusted® is a registered trademark of Lifestory with all rights reserved.

We base our independent and unbiased ratings, reviews, and awards on detailed survey feedback based on the opinions of the people surveyed and the trust ratings they provide. Lifestory Research ratings are based on real people’s opinions and rigorous social scientific survey standards, including sample sizes that seek to represent the opinions of the group of people being surveyed. The ratings are not based on the personal opinions, tests, or experiences of Lifestory Research.  The results of the studies are not derived from third-party reviews and ratings, editorial committees, or industry professionals.

Details of this annual research study are on the survey methodology page. 

Additional insights and questions are answered in our press releases or the frequently asked questions.

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